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Solutions. The sum of our skills

We are technical people with core skills in programming, database, integration and infrastructure fundamentals. We are also pragmatic with years of experience analysing businesses requirements and developing creative solutions.

Consultancy

ADT provides technology consultancy for small and medium business through to enterprise organisations.

A common issue relayed by our customers, is that there are so many different solutions options, and these are constantly evolving, that they are unable to dedicate the time to accurately analyse each solution and its applicability to their organisation. Furthermore, many organisations may have in-house IT staff, but these staff members were employed for different roles, and often do not have the experience applicable for doing such a business system review and applying to the technology solutions available.

 

ADT has a vast experience over different business types and is able to quickly understand your business processes, apply industry best practices, along with observed efficiencies, and create a system requirement or specification. ADT can assist match these against potential business solutions and assist in the process of selecting a suitable implementation partner.

 

ADT is not dedicated to any one platform or system, so can provide unbiased opinion in selecting the best product available.

Project Management

With over 20 years of experience in implementing technology solutions, ADT has gained vast knowledge in one of the biggest challenges in new technology systems, and that is the implementation. So many technology projects fail. Either through poor specification, wrong product selection, insufficient training, poor usage understanding or simply by mis-management of the whole implementation process. 

 

ADT understands this is a critical phase that is often under assessed and insufficient planning is typical. A key element is ensuring that all aspects of the system implementation starting with business analysis, and going through to user training and support, all need detailed planning and equal weight to ensure a project is a success.  If initial roll out of a system is received poorly from a user perspective, it can be a very difficult process to regain user trust in a system. As such the project management phase of your system implementation is critical and having a project management team that understands and has such experience doing this thousands of times over many years is prudent investment in the overall project. 

Business Applications

If your organisation is not using a compressive business management application, you are sure to be wasting time, resources and will find it difficult to compete in the current business environment. While we all understand the importance of people, both in our teams and in our customers, it cannot be denied that many aspects of our business can be improved considerable by systems that automate routine tasks, help us keep track of data, organise our teams or provide self service options for our customers.

 

In the past it was possible for organisations to run a number of different systems such as spreadsheets, shared file shares, emails and accounts systems. Organisations that have not started embracing centralised business management systems and cling to these previous staples will find they cannot maintain quality, target response times, are prone to misplace data, waste time and resources duplicating data, and management have no immediate understanding of how their business is really doing.

 

Business managements systems are tools for your team and your customers to extract the maximum efficiency with the resources you have. To ensure that important policies are adhered to, that data is centralised and available, different systems talk to each other, and management can get live results via their dashboard on how the organisation is performing.

 

ADT works our customers in a consultancy role to understand your business processes and requirements, both from management and user perspectives. We can then provide a comprehensive specification for your requirements and fit that with an appropriate solution.

 

A business management system does not need to be a single expensive ERP platform. This may integrate the best technology from different providers, for CRM, project management, information sharing, order processing, communications, finance and reporting.

Online Service Portals (B2B & B2C)

We rarely visit bank branches any more, we do our tax online, and increasingly order our electronics or groceries online as well. Most of us also claim that working that way is more convenient. There is no doubt that online services do not completely replace personal service, but they off a channel that works for users, and has the additional benefit in providing, structure, scalability and cost savings to our organisation.

 

ADT is specialised in creating such solutions to your organisation needs. We have done platforms from small photography businesses having online booking schedules, to worldwide brands of consumer electronics receiving thousands of units per order. These can be secured and presented online in the method appropriate for your business, and be integrated with your existing systems, be it websites, CRM, ERP or accounting systems.

Mobile Applications

How much work do we do from our mobile phones? If that’s not you, I am sure many of your colleagues are. For better for worse, a large amount of business is conducted from mobile phones and we all need to be part of that space. Like ADT has mentioned for B2B and B2C portals, not only does having an app for your clients provide a better service, it also gives you the advantages for structure, efficiently and scalability. More over you retain a very direct relationship with your customer.

 

ADT specialises in providing mobile applications specific to our client’s needs. Over years of building mobile applications we have an extensive set of building blocks allow us to quickly develop applications for Android or iOS devices. As our speciality is also systems integration, our applications can be connected to a wide range of external systems and sensors. We have done marketing applications where users take selfies and virtualise themselves in different costumes, right through to ocean going yacht tracking systems that have almost certainly saved the lives of some of the sailors.

 

If you have a concept of your application, we are confident we can build it. Even if your not sure how best to utilise a mobile application for your purpose, let us know and we can help you brainstorm and put some direction on your next professional mobile application.

 

We also have more a technical page for your reference on developing mobile apps

Cloud Infrastructure

There has to be a really good reason to be running applications or services from your own or on-premise infrastructure. It is rare that a single organisation can provide the level of security, resilience and scalability that is now common place using SaaS and IaaS that that are now available through the big cloud providers such as Amazon AWS, Azure or Google Cloud. More so, its nearly impossible to provide independently at the costs available from these providers.

 

The biggest problem with Cloud Infrastructure is taking in the massive range of services and see how they can be best applied to your requirement. The technology is filled with acronyms and literally hundreds of ways to put together the range of computing, dataset and storage options. New technologies are being added every day

 

ADT provides recommendations along with our solutions on the best infrastructure from Amazon and Microsoft Azure. From simple low cost storage requirements to comprehensive geographic redundant platforms meeting government security specifications.

Implementation

With over 20 years of experience in implementing technology solutions, ADT has gained vast knowledge in one of the biggest challenges in new technology systems, and that is the implementation. So many technology projects fail. Either through poor specification, wrong product selection, insufficient training, poor usage understanding or simply by mis-management of the whole implementation process.

 

ADT understands this is a critical phase that is often under assessed and insufficient planning is typical. A key element is ensuring that all aspects of the system implementation starting with business analysis, and going through to user training and support, all need detailed planning and equal weight to ensure a project is a success. If initial roll out of a system is received poorly from a user perspective, it can be a very difficult process to regain user trust in a system. As such the project management phase of your system implementation is critical and having a project management team that understands and has such experience doing this thousands of times over many years is prudent investment in the overall project.

Support & Maintenance

When you are making large scale investments in applications, you need to be sure that ongoing support and maintenance services are available for many years to come. This premise has been one of ADTs core focus, and we have now been providing ongoing support to our technology customers for over 20 years. We believe the fact that over half of our ongoing business is from customers whom we have had past relationships, and they have come back to ADT exclusively to provide further enhancements or new initiatives. ADT has dedicated staff and systems to ensure you can get around the clock prompt support for your systems.