For all Infrastructure products and services ADT provides comprehensive Maintenance and Support Services tailored to your requirements. ADT has a dedicated support team that is oncall 24 hours per day 365 days per year. Following are some or more standard Infrastructure Maintenance and Support Services:

Outsourcing

ADT provides competitive turnkey solutions for those organizations that have, or are, considering the Outsourcing of part of all of their IT services. Whether complete IT Outsourcing of computers, servers, networks, and software or Application Hosting services ADT has solutions to fulfil your requirements.

Annual Maintenance Agreements

An Annual Maintenance Agreement or Contract (AMC) from ADT is an overall IT Support service that provides you total piece of mind from IT related problems for the duration. Complete proactive maintenance of your IT equipment from Desktops to Severs is included along with immediate telephone or on call assistance from ADT’s trained engineers.

Extended Warranties

While vendors have recently extended warranty to periods to 3 years ADT can arrange to provide extended hardware warranties for those products that remain in live services past the warranty dates. Extended warranties gives you the piece of mind no unexpected costly repairs or experiment replacements.    

Hot Stand By

Some Infrastructure products are now vital to day to day business, however we cannot depend on the ability to get items repaired or replaced in the short time frames due to part or stock shortages. ADT provides a cost alternative service to the purchase of duplicate equipment by holding suitable backup equipment for you at a fraction of the cost.